2 days ago
New Re-Opening information;
Thank you for everyone’s support and understanding during this weird time.
We are re-opening from the 30th Nov but still have to work along strict social distancing and drop off procedures.
🐶Daycare: Is open from Tues 1st using our distanced drop off in reception. Following the lockdown rules, it will continue to be for those unable to work from home until the 3rd of Dec. All dogs will continue to be placed on our leads and sprayed down before and after with Leucillin, to reduce any risks.
🐾 Tuesday - Friday - Early drop offs are available but ALL dogs need to have a booked time. All new clients/assessments will be able to resume from Dec 3rd.
✂️ Grooming: Appointments will be available for all breeds after Dec 2nd - welfare grooms continue until this date. All appointments must arrive on time. Nail trims must have a booked appointment, in either morning or end of day. Once again, grooming dogs will be washed on arrival and sprayed down with Leucillin before they leave.
🐾 We have been trying to get in touch with customers on waiting list or those that have left messages - please keep an eye out for our call over the next few days so we can get your dog booked in!
💦 Hydrotherapy: Appointments will be limited to rehab and maintenance clients until further guidance is released by our association. We will not be permitted to allow customers to come into the pool room at this time.
🐾 Group training classes: Unfortunately is it stated these are not able to currently continue indoor. We are trying to work out if there are other ways, but due to the time of year, outside may not be an option. Our trainer will be in contact with clients to discuss options.
❗️Our reception area is only to be used as a drop off/pick up area and please limit your time as much as possible. We understand we need to get important information about your dog but we will have to do this over the phone, once we have your dog safety inside the correct area.
Masks must be worn and hand sanitiser used on entry and exit.
Thank you for everyone’s patience during this time 🐾 ... See MoreSee Less
OK, we can work from home so we'll keep Amber home on Wednesday 2nd but she'll be there with bells on on the 9th! X
So pleased. As a critical key worker not being able to get dougal sorted with day care has been a real issue. Will phone Monday to book him in
Daisy can't wait to see you all again. 😍
Are you taking Christmas bookings over message guys or should I phone on the 2nd? Xx
Super news 🙌🏻 x
Judith Dunne Caro Smith xx
4 days ago
While we figure out everything after today’s announcement for Grooming, Hydrotherapy, Daycare & Training....we are just going to leave this count down here!
🐾 We will still be opening from 30th of Nov and with the same strict protocols in place during drop off & collections.
Thank you for everyone’s support & patience during this bizarre times...more details will be confirmed tomorrow.
Thanks again, Team W&R x ... See MoreSee Less
Is there any chance that I can get my dog rolo in for a groom next week on Monday or Friday if possible please
Will ring to book in Monty please,
Could Malley come please x
👍🏻 Newton 🐾🐾
5 days ago
Waiting for tomorrow’s announcement before this is confirmed but hoping to continue with puppy and adult dog beginner classes!
Due to the backlog caused by the lockdown, I’m looking at adding an extra evening so the people booked on the next puppy course don’t have to wait until January.
To catch up on the backlog, the IMDT Partnership Programme Level One class will most likely be pushed back to January.
Please also note that I currently have very limited availability for new 1-2-1 clients until the New Year, so if you're interested in booking please let me know ASAP.
Hopefully I can confirm all of the above tomorrow evening, I will also phone all of those who are booked on the current and future courses in the next couple of days (it’s going to be a long job!). ... See MoreSee Less
2 weeks ago
This is the result of a day in day care...... Lola hasn’t moved since she got home. Thank you for looking after her and thank you for giving me a full evening off from what is usually a crazy non stop springer spaniel ❤️ ... See MoreSee Less
Lola had a gang of spaniels today to play with - she loved it as did they! Can’t wait to see her back after the 30th 😊x
😍😍😍 look at that face xxx
3 weeks ago
We have tried to stay open during the current lockdown but the restrictions placed on us mean that it is not financially viable to continue to do so.
Daycare and grooming will be closed completely from Wednesday 18th November. Hydrotherapy will continue to open on set days for medical swims only.
We plan on reopening grooming 30th November and daycare 1st of December but will have the same restrictions in place for the first couple of days. Anyone who has a grooming appointment booked during this time will be contacted and our phone line will be redirected to a mobile while we are closed so that we can still answer calls.
We apologise for the inconvenience caused, and would like to thank all our customers for their continued support. ... See MoreSee Less
Aw I'm sorry you'll have to close for a little bit. Just checking I can still bring Molly in for daycare tomorrow and next Tuesday?
Thank you so much for sorting Harley out xx
So sorry to hear you’ve had to make that decision. It must have been a rough call to make. 😘
Thank goodness. I read that wrong and thought you were closed from today. So its still OK to bring Dougal tomorrow as planned?
Sad 😞 but thank you Sooo much for fitting Ted in today he was getting knotty and feels soo much better
Completely understandable. Looking forward to coming back in December
You are a strong team and will get through this. You have a lot of loyal customers who will be there as soon as you can open fully again. Xx
Are you making apts for 30th Holly ? Bailey definitely needs sorting. Unless I can get someone to bring her this week ?
I’m honestly gutted for you but it’s completely understandable. I can’t wait to see you all when it’s over x
See you soon, take care
So sorry to you all you do a fabulous job see you in December, Macbertie Dunne , misses you all xxx
Awe such a shame - so glad I got Mabel in yesterday take care x
Awww gutted... you’ll be well rested with no Bella..! 😂See you Tuesday.. x
I’m sure everybody understands Holly. See you all soon x
We all understand Holly, we will all be back don't worry. 🐾
Allie misses his swim . 😢
Stay safe holly xx don’t give up xx
Thanks for letting us know.
Tyrone Asa Morrell